Mohammad Masudur Rahman1,2*, Raduan Che Rose3, Hishamuddin Md Som4, and H.T.M. Quader Newaz5
1Putra Business School, Graduate School of Management, University Putra Malaysia, Selangor, Malaysia; 2Dept. of Business Administration, International Standard University, Dhaka, Bangladesh; 3Putra Business School, Graduate School of Management, University Putra Malaysia, Selangor, Malaysia; 4Putra Business School, Graduate School of Management, University Putra Malaysia, Selangor, Malaysia; and 5International Standard University, Dhaka, Bangladesh.
*Correspondence: mm_rahman786@yahoo.com (Mohammad Masudur Rahman, Ph.D. Candidate, Putra Business School, Graduate School of Management, University Putra Malaysia, Selangor, Malaysia and Associate Professor, Dept. of Business Administration, International Standard University, Dhaka, Bangladesh).
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ABSTRACT
Job satisfaction has been a significant issue worldwide. Dissatisfied employees cannot devote their full attention to their work. Despite making up 84.4% of Bangladesh's total exports, the RMG business is home to some of the country's most dissatisfied workers. Consequently, this sector is essential to the economy. Therefore, RMG employees should be pleased to contribute to the economy. Several regrettable factors contribute to Bangladeshi RMG factories' tension and consequently, poor output. Factors such as a lack of job security, lack of trust, poor working conditions, compensation, other financial incentives, a lack of rewards and recognition, etc., may predict frustration among Bangladeshi RMG workers. The low wages of Bangladesh's RMG workers are strongly associated with their discontent. In the industry, worker discontent is a magnet for violence. Obviously, without a supportive work environment, employee satisfaction on the job does not affect how conflicts are resolved within the organization. This quantitative analysis employs a strategy of random sampling. 384 Bangladeshi employees of the RMG manufacturer Shams Styling Wears Limited in Savar, Dhaka, were surveyed using a structured questionnaire. PLS-SEM was utilized to analyze the data. According to the findings of this study, conflict resolution effectiveness is associated with greater job satisfaction at Shams Styling Wears Limited. Indirectly, the relationship between job satisfaction and conflict resolution was also found to be influenced by the organizational climate.
Keywords: Job satisfaction, Organizational climate, Conflict management, and Structural equation modeling.
Citation: Rahman MM, Rose RC, Som HM, and Newaz HTMQ. (2023). Assessing job satisfaction in the Bangladeshi readymade garment industry: a study of Shams styling wears limited using PLS-SEM modeling, Int. J. Manag. Account. 5(4), 53-65. https://doi.org/10.34104/ijma.023.0053065
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